Privacy Policy
Last updated: October 7, 2026
This Privacy Policy explains how DAGO Express Inc., 2574 Elm Street, River Grove, IL 60171, USA ("we") handles personal information when you shop at us-shop.dagoexpress.com.
Information we collect
When you place an order we collect your name, email address, phone number (optional), shipping and billing address, and the items you order. Payment details are entered directly with our payment processor Stripe; we do not see or store your full card number. Our website also uses technically necessary cookies, for example to keep your shopping cart.
How we use it
We use your information to process and ship your order, send order and shipping updates, handle returns and customer service, prevent fraud, and meet tax and accounting obligations.
Who we share it with
We share only what is needed to fulfill your order: Stripe (payment processing), our US fulfillment partner (packing and shipping) and the carrier that delivers your package (for example USPS). We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.
How long we keep it
We keep order records as long as required by tax and accounting law, generally up to 7 years. Other information is deleted when it is no longer needed.
Your rights
Depending on your state of residence (for example California, Colorado, Connecticut, Virginia or Illinois), you may have the right to know what personal information we hold about you, to get a copy, to correct it, or to have it deleted. To make a request, email mail@dagoexpress.com. We will not discriminate against you for exercising these rights.
Children
Our shop is not directed at children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
DAGO Express Inc., 2574 Elm Street, River Grove, IL 60171, USA · mail@dagoexpress.com · +1 872 313 5908